Law Firms Solutions
In addition to reducing cost, law firms have experienced the following benefits
Enhance Client Experience
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Video Conferencing: With our VOIP phone system, lawyers can launch video conference and connect with clients through the web, improving the service they provide to their clients
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Auto Attendant: Professionally greet and direct calls, toll-free numbers, unique extensions for various staff. This provides better customer experience
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Mobility: Lawyers can have their calls routed to their smartphones when they are away from the office. This helps them get back to clients faster, improving customer experience
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Better Voice Quality: Since VOIP quality of voice is better during calls, it gives your firm a professional image
Unique Phone Number Per Lawyer
Clients can reach the right lawyer at the law firm with a single number. This reduces the time clients wait on hold, giving them direct access to the lawyer they are working with
Separate Numbers for each Advertising Source
This feature helps lawyers distinguish different advertising source and measure success with each. Advertising sources such as Yellow Pages, Facebook, website, can have different phone numbers which can be analyzed for marketing effectiveness, when calls are received
Disaster Recovery
In the event of a local power outage, the system stays online, and lawyers and staff can access it via their smartphone, or from a different location that isn’t affected by the outage